We hope you’re doing well during these uncertain times. Here at Old Smoke, we are trying to move forward with patience and optimism. We have been inspired everyday by the stories of hope and perseverance from around the industry.
While still operational, our team has transitioned to a remote work set-up in adherence to Public Health’s social distance guidelines. We've also confirmed that our manufacturing and shipping partners are also actively following these guidelines.
As a result of the above precautions, some orders through our website are being fulfilled with significant delays. While many products are still shipping out within our usual 1 - 3 day window, some orders are taking up to an ADDITIONAL 5 BUSINESS DAYS for shipment to depart.
If you require an item by a specific date, we encourage you to contact us prior to purchase so we can provide you the anticipated processing time of a specific product. Please contact us at email@example.com
We are also trying to do our part to help support relief efforts:
- 100% of the profits from our new Social Distancing T-Shirt will be donated to the Jockey Club Safety Net Foundation in support of its response to COVID-19. To learn more about this effort click here.
- Old Smoke Custom is now able to fulfill bulk custom designed face mask orders. For each mask sold, we will donate one to an organization supporting those in need.
Now more than ever, in this time of need, we have seen the horse racing industry come together. We, like all of you, cannot wait to return to a full racing schedule when it is safe to do so.
Thank you for your patience and support.
Team Old Smoke